Café group · Cork
11 → 96 reviews in four months
One stand per till, staff asking at the card machine. Now top three in Maps for “coffee near me”.
Rating
4.3 → 4.8
Reviews / month
3 → 21
Staff asking weekly
84%
Results
What happens when hardware meets habit
Real Irish businesses, 30 days after rollout.
Case snapshots
Auto repair · Dublin 12
Top-rated garage in the postcode
Cards handed over with the keys. Replies now go out same day.
Rating
4.1 → 4.7
Reviews in 90 days
+58
Reply rate
100%
Dental clinic · Galway
Reviews that mention the right things
Reception asks while rebooking. The report found “nervous patients” — now their headline.
Rating
4.6 → 4.9
Reviews / month
2 → 14
New patient calls
+31%
Inside the monthly review report
One page. Three minutes. No dashboards.
- New reviews this month and the running 3-month trend
- Star rating movement and distribution
- Keyword themes pulled from review text
- Unanswered reviews with drafted replies
- Benchmark against three local competitors
- Two specific actions to run next month
In their words
“The card was easy. The training changed everything.”
“Top-rated garage in our area now.”
“The monthly report is worth the money on its own.”